Refund Policy

Effective Date: 09/19/2025

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DueWise operates on a clear and fair refund policy:

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1. Before Work Begins

• If you cancel before uploading documents, you may request a full refund.

 

2. After Work Begins

• Once documents are uploaded and processing has started, refunds are not available, since resources are committed immediately.

 

3. Exceptions

• If there is a technical issue on our end that prevents delivery of your report, you may be eligible for a partial or full refund, at our discretion.

 

4. How to Request

• Contact billing@duewiseai.com with your job ID and reason for refund request.